Crisis Services
Crisis Intervention
While most of our counseling services are scheduled on an appointment basis, there may be crisis situations that require immediate or same-day intervention. Examples of an emergency situation may be when a student:
- is having suicidal feelings
- is experiencing severe feelings of panic or being overwhelmed
- is dealing with the news of death or illness of a loved one
- has experienced sexual or physical assault
The caller should tell the receptionist that there is need for crisis counseling. Students will be seen as soon as possible by an available counselor or the counselor-on-call. After hours and on weekends, students are encouraged to call the Campus Police to reach the counselor-on-call: 412-624-2121 or 412-648-2121 or 811 on campus.
If a student has been sexually assaulted, the Sexual Assault Services Coordinator can be reached during and after hours by calling 412-648-7856 or 412-648-7930.
For tips for referring students to the Counseling Center, please see our Consultation section »
What to Do in an Emergency
Depending upon the nature, location, and timing of an emergency, your options are:
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Call the Campus Police, who will assess the situation, contact the counselor-on-call, and, if necessary, have the person transported to a hospital for care and treatment: 412-624-2121 or 811 from a campus phone
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Dial 911 to summon the Pittsburgh Police who will assess the situation and, if necessary, arrange for transportation of the person to a hospital for care and treatment.
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Call the University Counseling Center (Monday - Friday, 8:30 am - 5:00 pm): 412-648-7930. After hours, the phone message will tell you to call Campus Police at 412 624-2121 to reach the counselor-on-call.
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The University of Pittsburgh Sexual Assault Services Coordinator can be reached by calling 412-648-7856.
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After hours, Western Psychiatric Institute & Clinic (WPIC-DEC) can evaluate and provide hospitalization if necessary: 412-624-2000
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After hours, CONTACT Pittsburgh offers telephone counseling and referral on a 24-hour basis: 412-820-4357
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After hours, Allegheny Crisis & Emergency Services (A.C.E.S.), a licensed telephone crisis service, provides referrals, crisis counseling, mobile teams, and information: 1-888-424-2287